Terms and Conditions for Made By Foxy Personalised Items
Introduction
By placing an order with Made By Foxy, you agree to the following terms and conditions. Please read them carefully before making a purchase. We reserve the right to update or amend these terms at any time, so please check back regularly.
Order Acceptance & Refusal
All orders placed with Made By Foxy are subject to acceptance. We reserve the right to refuse or cancel any order for reasons including, but not limited to, item availability, errors in product descriptions or pricing, or payment issues. If your order is cancelled or refused, you will be notified, and a full refund will be issued where applicable.
Personalised Items
As all items are personalised to the customer’s specifications, please ensure that you provide accurate information when placing an order. We are not responsible for errors made by the customer when submitting personalisation details.
Returns and Exchanges
We do not accept returns or exchanges on personalised items unless the item is faulty or unfit for its intended purpose. If your item is faulty or damaged, please contact us within 5 days of receiving it, and we will arrange for a replacement or refund as appropriate.
Cancellations After Despatch
If you wish to cancel an order after it has been despatched, you must return the item to us in its original condition and packaging. A refund will be issued upon receipt and inspection of the returned item. Please note that the customer is responsible for the cost of returning the item. Refunds will only be processed once the item has been returned and inspected.
Shipping
We aim to process and despatch orders as quickly as possible. Delivery times are estimates and may vary. Made By Foxy is not responsible for delays caused by postal services or external factors beyond our control.
Pricing
All prices are listed in GBP (ÂŁ), and any applicable taxes will be added to the final price. We reserve the right to change prices at any time, but any price changes will not affect orders that have already been placed.
Liability
Made By Foxy is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products. Our liability is limited to the cost of the purchased item, excluding any shipping fees.
Intellectual Property
All designs, logos, and artwork related to our personalised items are the intellectual property of Made By Foxy. Unauthorised reproduction or use of these materials is strictly prohibited.
Governing Law
These terms and conditions are governed by the laws of the United Kingdom, and any disputes will be resolved in accordance with the applicable laws of the United Kingdom.